Last updated: September 1, 2026
This Privacy Policy explains how ship4ddp.com (“we,” “us,” “our,” or “ship4ddp”), operated by [Legal Entity Name] (“[Entity]”), collects, uses, discloses, and safeguards your information when you visit our website or use our China sourcing agency and DDP door-to-door freight forwarding services (collectively, the “Services”).
1. Information We Collect
- Information you provide: name, company name, business email, phone number, destination country, cargo type, volume/weight, and message content submitted through quote and contact forms; account credentials if you register; payment and billing details.
- Information collected automatically: IP address, browser type, device information, pages viewed, referral source, and cookies/类似 technologies (see our Cookie Policy).
- Information from third parties: analytics providers (e.g., Google Analytics), payment processors, and carriers may share limited data with us.
2. How We Use Your Information
- To prepare quotes, match suppliers, and perform sourcing, quality inspection, and freight forwarding.
- To communicate about orders, shipments, customs clearance, and invoices.
- To operate, maintain, and improve the website and Services.
- To send service-related and, where you have consented, marketing communications.
- To comply with tax, customs, anti-money-laundering, and other legal obligations.
3. Legal Bases (for EEA/UK visitors)
We rely on performance of a contract (to deliver Services you request), legitimate interests (security, analytics, service improvement), and consent (marketing emails, non-essential cookies). You may withdraw consent at any time.
4. How We Share Information
We share data only as needed with: – Logistics partners, carriers, customs brokers, and warehousing providers to fulfill shipments. – Service providers: cloud hosting, CRM, email, analytics, and payment processors under contractual confidentiality. – Authorities: when required by law, court order, or to protect rights and safety.
We do not sell your personal data. We are not in the business of monetizing customer data.
5. International Data Transfers
Because our operations span China and your destination country, your data may be transferred across borders. Where required (e.g., EEA→non-EEA), we use appropriate safeguards such as Standard Contractual Clauses (SCCs).
6. Data Retention
We retain personal data only as long as necessary for the Services, and to meet legal, accounting, customs, or dispute-resolution obligations (shipping and customs records are typically retained 5–7 years).
7. Your Rights
Depending on your jurisdiction, you may have the right to access, rectify, erase, restrict, or port your data, and to object to certain processing. To exercise these rights, contact privacy@ship4ddp.com. We respond within statutory timeframes.
8. Security
We use SSL/TLS, access controls, and encryption in transit. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
9. Children
The Services are intended for businesses, not individuals under 16. We do not knowingly collect data from minors.
10. Changes
We may update this Policy. Material changes are posted here and, where required, notified by email.
11. Contact
privacy@ship4ddp.com — [Entity], [Registered Address].